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Sunday, July 31, 2011

Social Media and the New Arab Spring


Social Media and the New Arab Spring

Across North Africa and the Middle East we are witnessing a rising tide of citizen-led protest against autocratic and corrupt regimes. In echoes of the Czech Spring of 1968 and the tumultuous wave of change that swept across Eastern Europe during the 1990s, there is a real feeling that change is real, can happen and can be sustained. There is a new and emergent spirit of pan-Arabism, with activists in one country following and gaining confidence (and support) from those in others. There is nothing new in this; we have seen such movements before during the 1960s. Some of the countries that are today rising up for change were the same ones who were brutally repressed 50 years ago. The difference between then and now is the rise of digital media.
Key tools for the modern revolution are digital because they achieve significant things; first, they bring together otherwise remote and disparate groups. Second, they create channels to bypass traditional state control of the media so the outside world can see what is going on. Alongside traditional activism and action, the tools of the trade today are the internet (for information dissemination and news), social media (to connect and coordinate), mobile phones (to capture what happens) and digital, particularly satellite, television to report it.
The underlying complexity of the network is an important factor too. Whilst many regimes would like to simply turn off the internet, this is very difficult to do completely. Activists on the ground and net-savvy supporters around the world are able to implement proxy techniques to evade detection and bypass the controls of states. Flows of information can be slowed but not stopped; the world is now simply too porous.
Social media is important because it is an ideal tool for connecting loose networks of association, bringing together otherwise disparate groups and individuals to support a common cause. It is no respecter of borders. What happens in Morocco and Egypt motivates and empowers protesters in Libya, Syria and Yemen. We saw digital activists from Morocco support Egyptians, teaching them how to exploit these new tools. One must be careful not to overstate the role of social media; it is only a tool. The previous example was largely done face-to-face, not online, and what social media can achieve is down to alignment with social behaviour and its effective social appropriation. That said, social media does play an important part in contemporary revolutionary movements; we are seeing around 40-45 tweets per minute from Egypt and 30-35 per minute from Syria and Libya.
Twitter receives much media attention, perhaps because it is more visible to the media. Therein lies its value, as a tool to tell your story to the world. This is reflected in the significant number of tweets in English, particularly from Egypt at the time of the Tahrir Square occupation. Equally Facebook’s role in Egypt and across North Africa is to show a growing mass public that they are not alone; suddenly made visible on their social networks is an emerging pan-Arab movement for change, from which individual citizens have quickly taken courage and then action.
Perhaps most telling is that the use of social networking sites such as Facebook to organise and promote demonstrations is now mentioned in passing, almost casually by those involved. What we are seeing in North Africa today mirrors what we saw in Germany and the UK during recent elections. First, a media wanting to portray Web 2.0 as being more important than it really is but, more importantly, clear evidence that the internet – blogs, Facebook, Twitter; citizen journalism and the consumption of these – is becoming normative: it is business as usual, at least it is amongst a significant cohort in terms of scale (UK and Germany) and influence (Egypt and Libya). 
We make friends, keep in touch, shop and listen to music online, isn’t it obvious that, when democratic change happens, it happens online too?

Reported by Kody Gerkin in Doha, Qatar

Reported by Kody Gerkin in Doha, Qatar


I’ve been reacting with equal parts of shock and awe in recent months as I encounter varying degrees of cynicism among aging academics in the West with regard to the internet’s role in recent Middle Eastern affairs. Fear not, the inability to grasp the explosive potential of social media and blogs extends to academics and professionals in the Middle East as well. Despite the fact that social media tools have shown a remarkable capacity to contest traditional power brokers in North Africa and the Middle East, many (in the West particularly) proffer analysis that is insufficient, ethnocentric or simply wrong. If recent events in Egypt and Tunisia weren’t proof positive of the impact the internet can have on revolutions then we can now turn our attention to places like Syria, Bahrain and Yemen.
The misunderstanding, lackluster analysis and cynicism come from two different sources within the Western world. My aim here is to explore and dismiss these concerns quicker than you can tweet “that’s bullshit”. First of all, traditional media such as the television and newspapers fear the rise of participatory media dissemination channels like Twitter and Youtube because they can’t be independently verified and because they make “expert” journalists seem obsolete. The printing press was once controlled by an elite bent on maintaining the technology amongst elite for the dissemination of a particular brand of “truth” as well. Likewise, just because communication tools become more widely available to people from different social strata doesn’t mean that the medium is eroded. Social media allows for more than one truth story to be told, allows for greater transparency and more voices to come to the table. Surely this doesn’t mean that the current media transition underway should be feared or derailed. The second source of this cynicism is more nuanced and complex. My arguments regarding the second concept taken up here will be expanded in another post that will explore Arab society and highlight why, in a specific Arab context, the stage is ripe for cyberspace to play a crucial role in political power brokering.
I will be referring specifically to the case of Egypt, a nation whose recent revolution shocked the international community, not to mention Egypt’s own domestic population. There is much debate about whether or not this could have happened without the internet or about whether or not this truly was a “Facebook revolution.” Accompanying this rhetoric is the debate over the place of traditional media outlets, newspapers, radio and television in the future of the Arab world.
At a media symposium in Doha, Qatar, social media quickly became the subject of much of the night’s discussion. The panel, mediated by a well-known newscaster from Al Jazeera, Sami Zeidan, was composed of several influential members of the Arab media including Nakhle el Hage. Nakhle is currently the Director of News and Current Affairs for al Arabiya News Channel, part of the Dubai, United Arab Emirates based Middle East Broadcasting Center (MBC). Nakhle was the first Arab news editor in a Pan-Arab satellite channel and when the MBC moved its office from London to Dubai in 2002 he oversaw the transition. After Al Arabiya news channel was launched he was responsible for the creation of 15 different news programs…not exactly a lightweight. Yet when the conversation turned to the power of social media, he derided these outlets as not being “independently verifiable” and cited traditional media (read: television) as the only medium capable of doing widespread news and information dissemination justice. He was as far from the mark as Western academics who fail to understand just how powerful Facebook and Twitter are in a setting like Egypt.
Nakhle undoubtedly feels threatened by Twitter, Facebook and amateur blogs. Who will need to watch television news in the Middle East, the cause to which he has dedicated his professional life, if the next generation of Arabs get their news or current affairs fix from Twitter and Wikipedia? This fear is both misguided and wholly unnecessary. In my time working for a University in the Middle East I hear Twitter, Facebook and Youtube referenced in conversation often, but not as places where news content is created. Nakhle’s negative, knee jerk reaction presupposes that Facebook or Twitter actually create media or, in this case, create news broadcasts. Were this true, sure, they might compete for shares of the pie Nakhle helped bake, i.e., Arab satellite and broadcast news made by Arabs. His stance on this issue, however, reveals a lack of understanding as to what exactly these tools are capable of, which isn’t surprising given the fact that I doubt Nakhle utilizes any of the tools in questions. He should know that Facebook, Youtube and Twitter don’t generate content. But, they are sites which act as intermediaries, as places where friends and acquaintances may have conveniently filtered the entirety of Al Jazeera or The New York Times and handpicked relevant content for other users.
These social media tools have made something like The New York Times, which is probably daunting to youth everywhere, much more user friendly. Stories, which are relevant to social media users who wouldn’t have combed the pages of The New York Times for are filtered for them by their network of friends and they get the relevant content delivered via an electronic link. In the halls of at least one academic institution in the Middle East, it’s often said that someone’s friend posted this great story on Twitter, not that Twitter has this great story on the topic; the language makes an important distinction, one Nakhle and other panelists’ analysis failed to make.
If a seventeen year old in the Middle East says that she get her news from Twitter and Facebook, people like Nakhle are rolling their eyes. Caught somewhere in the generation between Nakhle and the teenager in question, I understand from the comment that what they “get” from Twitter is relevant news filtered to them through Twitter “feeds”. I also understand that Al Jazeera saw a two and a half thousand percent increase to its site during the Egyptian revolution, some sixty percent coming from the United States. I wonder how many of them “got their news” from Twitter and Facebook. Again, Facebook doesn’t make the news; it provides a forum for friends to filter out relevant content. Likewise Youtube is a great place for people in the Middle East to post pre-recorded content from Al Jazerra and send the link to their friends. It likely reduces Al Jazerra’s need to store and post all of its content online and cuts down on overhead. Users take care of that by posting popular content on Youtube and the promotion is handled by e-users, “word of click” so to speak. Furthermore, in places like Libya and Syria where it is either too dangerous or there is a ban on foreign journalists, Al Jazeera’s only access to video footage comes from Youtube. In these cases, yes, there is always the requisite and appropriate quote: “this video cannot be independently verified.”
What social media has done for television is kept it on its toes, helped keep it relevant and gotten viewers more involved. How? Social media. Watchers no longer want to be told the news or lectured endlessly by experts; they want to participate in the news-media production and consumption. The internet has speeded up the space-time continuum such that people no longer want to simply watch history unfold on the tube; they want to help create it and are capable of doing so in real-time. People send in video footage; call in to radio news shows, send pictures and offer street commentary; they want to contribute to history’s unfolding on 24 hour satellite cable news, from FOX News to CNN and from Al Arabiya to Al Jazeera.
This doesn’t challenge the power of television or radio as a tool for media and information dissemination. Quite the contrary in fact; social media input legitimizes and reinforces televisions usefulness in fostering civil society. Social media has also given the production of the news over to the people. Instead of a single reality based on expert political, social and economic analysis, people who watch and contribute to the news can now relate to the truth story being told by the media. Why? They themselves or everyday people they can relate to helped create it. It’s no surprise Al Jazeera’s coverage of the events in Egypt made the U.S. based networks coverage look like a sad imitation at best. Al Jazeera had a fully formed Bureau in Cairo and a wealth of native Arabic speakers on staff. Their staff persons understand Arab culture and the geopolitical importance of Egypt in the region. Al Jazeera’s ability to report on the street, to tell the story of Egypt’s people and utilize social media directly fed its coverage. I personally scoffed several times when switching the channel from Al Jazeera’s coverage of protests in Tahrir Square to “pundits” in Washington D.C. waxing poetic about the future of the U.S. military presence in Egypt on CNN International or the BBC. The contrast was astounding and no doubt fanned the flames surrounding the controversy of Al Jazeera’s mysterious absence on mainstream cable carriers in the United States.
Al Jazeera’s ability to fold social media into the fray of legitimate reporting was crucial to their success throughout the Egyptian revolution. Overall it seems as through social media will help democratize media production in a way that contributes to the transparency of television news broadcasts. It became glaringly obvious that other television news outlets such as Egyptian state television, which for a long time denied that protests were occurring and continued to offer Mubarak unwavering support, were being less than upfront about protests in Tahrir Square and elsewhere in Egypt. Egyptians in Egypt didn’t have to wait for state television to tell the truth any more than Egyptians living in the U.S. had to wait for FOX News to show them what was actually happening. Social media was taking care of that long before people took to the streets. CNN certainly couldn’t have toed the same line Egyptian state television did during the run-up to Mubarak’s resignation even if they’d wanted to. Al Jazzera, relying heavily on Youtube, Facebook and Twitter for networking and accessing events in Tahrir square in real-time were painting a picture of what was happening in Egypt that no one could deny.
It seems then that social media has the demonstrated potential to keep the journalistic mission transparent. This cycle of transparency continues, bringing such transparency to other social and political processes should be a legitimate aim of journalists. I welcome social media’s contribution to television and radio news because such social media encourages a consistently high level of transparency throughout the older media. This heightened transparency and broad-based participation, I would argue, is something to be embraced, not denigrated.
Despite a climate of guaranteed personal liberties and freedom, it could be argued that people in the West have increasingly less-meaningful interactions with others and seem obsessed as individuals with a personal growth that eludes them. It becomes hard for them, therefore to believe that Arab peoples are triumphing in social and political empowerment by using…Facebook? These tools may not seem to be capable of anything in the United States except for ego inflation - not that the youth in the U.S. need any help with this. The capacity for communication tools like Facebook and Twitter to alter the fabric of society in other corners of the world must, however, be recognized even though “Millennials” in the U.S. use them to obsessively ego-stroke one another into electronic oblivion. Allow me to make my point with a few examples. How much political impact can a blog on celebrity gossip or college basketball have on the pursuit of meaningful personal growth in a place such as the United States of America? Not much, though a person who keeps a blog about such things might not feel like they need to use a blog for political dissent. They could take a loudspeaker to any public square in the nation and vocalize their extreme disappointment/dissatisfaction (witness the Tea Party’s success here) with the economic or political status quo. This is precisely why academics and laypersons in the West miss the link between Twitter and freedom. How can people, who have always had the right to express their personalized brand of dissent against any cause they choose to support no matter how provocative, possibly understand what a tool like the internet can provide in a society wherein people have never had the right to dissent, peacefully or not. What good is Twitter as a tool of political expression when one already has guaranteed and legally protected freedom of speech, press, and assembly? To understand how and why these social media tools are important, we have to couch our understanding in Arab culture, and in the situations in which these tools have been used towards such powerful ends.
An important manner in which the revolution in Egypt was initiated, long before 2011, was the rising stature given to political bloggers. In Egypt the power of these bloggers was such that their arrest made headlines well before the events unfolded in Tahrir square and they became quasi-celebrities within Egypt. Their online dissent set the stage for the internet as a participatory tool for spreading the messages of the revolution and for communication among those participating in mass civil disobedience during the 18 day stand-off between Egyptian citizens and Hosni Mubarak and his cronies.
Ranwa Yehia, an Egyptian woman and the founder and director of Arab Digital Expression Foundation, spoke at length at a TEDx event in Doha of the power of social media as a tool leading up to and during the revolution in Egypt. She spoke of Twitter in particular as a way to know, on any given day, which entrances to Tahrir Square where open, where she could get a good internet connection inside the square or where she could find water, first aid, blankets or food. All of this, of course, on her mobile phone, and, constantly updated. Contrast this use of Twitter with the recent findings of two Kentucky researchers one of whom, Meghan M. Saculla, is writing her MA thesis on aspects of social media usage in the United States. They found, in part, that “Over all, students who frequently used social media as a tool for self-promotion and a vehicle to increase their popularity were more likely to be narcissistic and exhibit less nuanced moral reasoning than those who didn’t. Posting hundreds of pictures or self-involved status updates are examples of such behavior, and men were more likely to say they engaged in this behavior than were women, the study found.” Ms. Saculla also cautions that the technology might not make students any more narcissistic. “It’s just as plausible that the technology merely provides a medium for narcissistic people to strut their stuff.”
Herein lies the point that I think Western academics and fearful Arab media experts alike miss: what is a forum for overindulgent ego-stroking in the United States is actually safe space for meaningful self-actualization in places like pre-revolutionary Egypt. When Egyptians couldn’t meet over tea to discuss corruption they tweeted links to news stories from Al Jazeera about Egyptian corruption. When citizens couldn’t take to the public square with a megaphone to criticize the latest update to a thirty year emergency law statue in Egypt, they could blog about it. And they did. In the United States (as elsewhere in the West) we’ve become so disillusioned with politics (hence the laughable less than 50% who even bother to vote in national elections) and life in general that we shop, work more to shop more, and toil away leading what Thoreau called “lives of quiet desperation”.
Patterns of consumption in the West are so blindly adhered to that we’re wreaking havoc on the environment and, most grossly, we are too busy working so hard to destroy our habitat that we haven’t time to think about the fact that we are working so hard to destroy our habitat. We don’t value enough the freedoms we have to take to the public square to protests much of anything anymore. We’re too fat and tired to do anything about it anyway. We’ve become convinced that whatever nonsense being spoon-fed us that day by - insert politician or media figurehead name here – resembles enough of the truth that we roll over and hope the desperation evaporates tomorrow. Political realities don’t matter because we’re busy purchasing eternal youth or some slice of happiness with the newest techno-gadget using our Groupon. When we hear that Facebook is helping people connect in meaningful ways to make social and political progress, that social media is aiding a collective effort behind a collective cause, what we hear sounds trite. It sounds trite, I believe, because we have long since forgotten that the freedom to shop does not replace a freedom continuously fought for and established through the pursuit of meaningful social and political justice. It’s also difficult for a lot of mainstream voices in the West because we, after all, talking about the Middle East. While we were busy using the internet to shop and follow the Tiger Woods scandal on Twitter, Egyptians were busy blogging and twittering Hosni Mubarak out of power. New communication tools are busy being misused and misunderstood in the West, particularly when it comes to their capacity to help unseat autocrats like Mubarak. In my follow up post I explore why these tools work so well in a place like Egypt for Arab-specific, culturally relevant reasons.


Kody M. Gerkin has spent several years working and studying oppression and economic disparities around the globe. He lived, worked and studied in Guatamala for several years before returning to the U.S. to earn an M.A. inInternational Human Rights from the University of Denver. Currently he lives in Doha, Qatar where he teaches, studies Arabic, bakes bread, and is now mainly occupied with reporting on the Arab Spring Revolutions.

Lessons Learned from the Arab Spring Revolutions


Panel

Lessons Learned from the Arab Spring Revolutions

The current events in the Middle East and North Africa have shone a spotlight on how activists and ordinary citizens are using social media and connection technologies both to organize for social change and as to broadcast information from the streets in near real time. Our panelists will address questions such as, "What have been the most innovative and interesting uses of 21st century technologies in the recent campaigns?", "What are the ways activists are effectively leveraging 21st century technologies for their benefit?", "How could they use these tools more effectively and what lessons can protesters in other regions of the world learn?" and "How do we think these tools can be leveraged in these societies to improve democracy and open government?"

Media

Presenters

Azmat KhanWeb JournalistFRONTLINE PBS
As Web Journalist for the award-winning PBS documentary series FRONTLINE, Azmat Khan helps to produce the series' deep-content websites and its internationally focused Twitter feeds at @FrontlineCZCT and @FrontlineWRLD. Azmat also writes about Iran-Pakistan issues for Tehran Bureau, FRONTLINE's "virtual" news bureau connecting journalists, Iran experts and readers all over the world. On recent assignment in Egypt for the FRONTLINE documentary "Revolution in Cairo,” Azmat served as an associate producer for the film, while providing social media coverage from the protests in Tahrir Square and building interactive features for FRONTLINE's website. From 2008-09, she was a special correspondent for Express 24/7 TV in Pakistan, covering the displaced persons crisis resulting from military operations, the country's foreign aid and gendered health issues. She has also worked in Pakistan-administered Kashmir, at the Council on Foreign Relations in Washington, D.C., and Facebook. Azmat received her MSt. in women’s studies from Oxford University, where she was a Clarendon Scholar, and her B.A. in political science and women’s studies from the University of Michigan. She has also studied at the American University in Cairo. She is now based in Boston. Follow her at @AzmatZahra 
Habib HaddadFounderYallaStartup
Habib is a tech entrepreneur, recently founder and CEO of Yamli.com a startup focused on empowering the Arabic language on the web. His also the founder and CEO of YallaStartup an organization focused on early stage entrepreneurship in the MENA region. In 2009, the World Economic Forum recognized Habib as a Young Global Leader and the ArabianBusiness named him one of the top 30 influential Arabs under 30. He currently serves on the Global Agenda Council on innovation. Habib is an advisor to several US and Middle Eastern startups and non-profits. During the July of 2006 war he started Relief Lebanon to support relief operations in Lebanon. He holds a Bachelor of Computer and Communication Engineering from the American University in Beirut and a Masters in Electrical Engineering from the University of Southern California. 
Katherine MaherICT Program OfficerNational Democratic Institute
Katherine is a specialist in technology and international development with the National Democratic Institute. 
Russell DubnerPresident, New York officeEdelman
Russell Dubner joined Edelman’s New York office as an account executive in 1992 and today is its president. The NY office is home to 600+ experts in digital engagement, consumer marketing, health communications, corporate and public affairs, financial relations and research. Russell has provided positioning counsel to companies such as Canon, Church & Dwight, Dannon, Energizer, GE, Heinz, HSBC, L’Oreal, MetLife, Samsung, Starbucks and Unilever as well as a number of fast-growth technology firms. Russell’s tenure at Edelman belies his strong entrepreneurial side: he helped found RipDigital, a digital music service that converts music CDs into music files and remained on its board until the company was sold in 2005. Russell holds an MBA from Columbia Business School's Executive Program and is a graduate of Franklin & Marshall College. He currently sits on the boards of the Coro NY Leadership Center and New York City think-tank Center for an Urban Future and is an advisor to Movements.org. Russell lives in Connecticut with his wife and three boys. 
Susannah Viladirector of content and outreachMovements.org
Susannah is the Director of Content and Outreach for Movements.org, a non-profit organization dedicated to identifying, connecting and supporting youth activists from around the world who use technology to organize for social change. 
Vadim LavrusikCommunity MgrMashable.com
Vadim Lavrusik is the Community Manager & Social Strategist at Mashable. He’s also an Adjunct Professor at the Columbia University Graduate School of Journalism, teaching “Social Media Skills for Journalists.” He’s the founder and organizer of the Community Managers Meetup. Most recently, he worked on social media at The New York Times and received a Master’s of Science degree in Digital Media from the Columbia University Graduate School of Journalism, where he co-founded and produced NYC 3.0, a website that included an in-depth documentary on New York City’s tech startup community. Prior to Columbia, he studied at the University of Minnesota where he received a B.A. in journalism, summa cum laude, in 2009. While at the University of Minnesota, he worked as a reporter, managing editor and editor-in-chief for four years at The Minnesota Daily. His work has been published on PBS NewsHour, Fast Company, the Minneapolis/St. Paul Business Journal, the Star Tribune, Poynter.org, and more. He now focuses much of his writing and reporting on the changing media landscape, specifically to how the social web is affecting storytelling. 

World Development book case study: the role of social networking in the Arab Spring


World Development book case study: the role of social networking in the Arab Spring

Illustration: Sarah John
Illustration: Sarah John
  • How useful was digital technology, particularly social networking sites, to democracy protesters in Tunisia and Egypt?
  • How important are the democracy protests in the Middle East and North Africa to world development?
The overthrow of long-term autocratic governments in Tunisia and Egypt at the start of 2011, the battle by rebels to defeat troops supporting the 42-year rule of Muammar Qadafi in Libya and the civilian unrest in Syria and Bahrain calling for democratic change: all of this represents the biggest change in Arab politics for decades. The start of the unrest was in Tunisia and the spark was the self-immolation of a market stallholder, Mohammed Bouaziz, on 10 December 2010. Unrest spread quickly through Arab countries in North Africa and the Middle East and the impact of the political changes is likely to be profound and difficult to predict.
Western countries have generally supported the ‘spread of democracy in the region’ and a lot of attention has been given to the positive influence of technology in promoting the successful revolutions in Tunisia and Egypt. In fact the first reported use of social networking websites by dissident groups taking part in a civil revolt was in Moldova, a small country between Romania and Ukraine, in April 2009. After events in the Arab world in 2011, many political and media commentators have predicted that the modern widespread availability of the internet, satellite communications and mobile phones will encourage the growth of similar movements in other African and Arab countries.
Each element of the digital technology used in communication has a particular function. The internet is useful for information dissemination and news gathering, social media for connecting and co-ordinating groups and individuals, mobile phones for taking photographs of what is happening and making it available to a wide global audience and satellite television for instant global reporting of events. For dissident groups, all of these digital tools allow them to bring together remote and often disparate groups and give them channels to bypass the conventional media, which is usually state controlled and unwilling to broadcast any news of civil unrest and opposition to the government.
Rapid internet interaction through Twitter and Facebook gave information to the protesters about how to counteract the security forces as they tried to disperse the protesters, maps showing locations for protest meetings and practical advice about such things as what to do when teargas is used against groups of protesters. All of these things increased the pressure that the protest movements were able to exert on their governments. The governments in Tunisia and Egypt were very unhappy about the often brutal images of repression of the protests by government security forces and both governments tried to block the social-networking sites. In Tunisia, the effect was to increase the size of protest demonstrations and the Tunisian president, Zine el Abidine Ben Ali, was forced to change his strategy. He apologized for blocking the sites and reopened them. He offered to open talks with the dissident groups but by that time it was too late to save his government. He resigned on 16 January and an interim coalition government was set up.
The Egyptian government’s decision to cut all communication systems, including the internet and mobile phones, on the night of 27 January was widely perceived to be a watershed moment in the overthrow of the Mubarak government. The decision was instantly condemned by human rights organizations across the world and many other governments. Egyptian protest sympathizers were unable to watch events on their computers and televisions and joined the demonstrators in Tahrir Square instead. The Mubarak government stepped down on 12 February and was replaced by a military council purporting to support democratic change.
Photo by: Ahmad Hammoud under a CC Licence
Photo by: Ahmad Hammoud under a CC Licence
There is considerable disagreement about the importance of digital technology in determining the outcomes of civil unrest in Arab countries at the start of 2011. Amnesty International acknowledges the importance of digital technology in the success of the civil uprising in Tunisia and Egypt (in its April 2011 report) but it also warns that the same technology can be used by threatened regimes to suppress civil unrest. Dissident groups can easily be infiltrated and the same technology has not been so successful in Yemen, Syria and Bahrain. Although President Saleh of the Yemen was eventually forced to leave the country after being injured by a rocket attack (4 June 2011), it appears that the most important factor in his overthrow was the turning against him of previously supportive powerful family groups. China has taken much firmer control of its internet as a result of events in Arab countries, fearing a contagion effect. After an internet call for popular revolt in February, over 100 activists are reported to have ‘disappeared’.
International organizations that supply internet and other services in countries where the government feels threatened can come under intense pressure to block access to the internet, cut mobile phone networks or carry out spying activities on suspected dissidents. Human rights organizations will claim that the freedom and independence of the internet is vital to the successful spread of democracy and there are others who will argue that too much freedom is dangerous. The debate will rage on for many years.
There is an argument to be made that the role of technology in these events has been overstated. The frequent cry is that it was not laptops that marched on Tahrir Square but people with a common cause that they had already identified. As far as they are concerned, revolution is nothing new and the impact of the new technology in the Arab Spring has mostly been reported by people who are using the technology themselves. Its importance, they say, has been exaggerated.
The debate is complex and worthy of much more research. Technology can provide solutions to many problems but its use can also vary from one culture to another. In the Western world, Twitter is a device that is most frequently used to comment on relatively minor media or personal events, such as the behaviour of a particular celebrity. In Egypt and Tunisia its use proved to be much more political and effective – not social networking, just networking.
Photo by Frame Maker under a CC Licence
Photo by Frame Maker under a CC Licence
How important was the role of technology is one key question that has to be answered in examining the consequences of the Arab Spring. The other question is probably even harder to answer – what will be the impact on world development? One of the fundamental criteria for examining progress in world development is the spread of democratic, accountable government in countries around the world. There are some who argue that global governance has undergone a negative change in recent years as governments in Russia, Bangladesh, the Philippines and other countries have become more repressive. Events in the Middle East and North Africa should therefore be seen in a more positive light – as a change for the better. The opportunity must be taken to support the new governments chosen by the people of those countries, financially and politically, to help them stabilize and show the benefits of democratic government. The IMF has already undertaken to provide funds to help both Egypt and Tunisia to improve their impoverished economies.
Successful countries with expanding domestic and international economies would immeasurably improve the region’s chances of a stable and peaceful future. The difficulties are immense: regional poverty, tensions over the use of resources such as oil and water, religious divisions within countries, rapid population growth and, more threatening than any of those, relationships between Israel and its Arab neighbours. It is difficult to be too optimistic but democratic change offers the only solution. The biggest impact on world development may in the end be the encouragement these events have given to people in other countries in their own pursuit of democratic change.

U.S. Underwrites Internet Detour Around Censors

U.S. Underwrites Internet Detour Around Censors

The Obama administration is leading a global effort to deploy “shadow” Internet and mobile phone systems that dissidents can use to undermine repressive governments that seek to silence them by censoring or shutting down telecommunications networks.
The effort includes secretive projects to create independent cellphone networks inside foreign countries, as well as one operation out of a spy novel in a fifth-floor shop on L Street in Washington, where a group of young entrepreneurs who look as if they could be in a garage band are fitting deceptively innocent-looking hardware into a prototype “Internet in a suitcase.”
Financed with a $2 million State Department grant, the suitcase could be secreted across a border and quickly set up to allow wireless communication over a wide area with a link to the global Internet.
The American effort, revealed in dozens of interviews, planning documents and classified diplomatic cables obtained by The New York Times, ranges in scale, cost and sophistication.
Some projects involve technology that the United States is developing; others pull together tools that have already been created by hackers in a so-called liberation-technology movement sweeping the globe.
The State Department, for example, is financing the creation of stealth wireless networks that would enable activists to communicate outside the reach of governments in countries like Iran, Syria and Libya, according to participants in the projects.
In one of the most ambitious efforts, United States officials say, the State Department and Pentagon have spent at least $50 million to create an independent cellphone network in Afghanistan using towers on protected military bases inside the country. It is intended to offset the Taliban’s ability to shut down the official Afghan services, seemingly at will.
The effort has picked up momentum since the government of President Hosni Mubarak shut down the Egyptian Internet in the last days of his rule. In recent days, the Syrian government also temporarily disabled much of that country’s Internet, which had helped protesters mobilize.
The Obama administration’s initiative is in one sense a new front in a longstanding diplomatic push to defend free speech and nurture democracy. For decades, the United States has sent radio broadcasts into autocratic countries through Voice of America and other means. More recently, Washington has supported the development of software that preserves the anonymity of users in places like China, and training for citizens who want to pass information along the government-owned Internet without getting caught.
But the latest initiative depends on creating entirely separate pathways for communication. It has brought together an improbable alliance of diplomats and military engineers, young programmers and dissidents from at least a dozen countries, many of whom variously describe the new approach as more audacious and clever and, yes, cooler.
Sometimes the State Department is simply taking advantage of enterprising dissidents who have found ways to get around government censorship. American diplomats are meeting with operatives who have been burying Chinese cellphones in the hills near the border with North Korea, where they can be dug up and used to make furtive calls, according to interviews and the diplomatic cables.
The new initiatives have found a champion in Secretary of State Hillary Rodham Clinton, whose department is spearheading the American effort. “We see more and more people around the globe using the Internet, mobile phones and other technologies to make their voices heard as they protest against injustice and seek to realize their aspirations,” Mrs. Clinton said in an e-mail response to a query on the topic. “There is a historic opportunity to effect positive change, change America supports,” she said. “So we’re focused on helping them do that, on helping them talk to each other, to their communities, to their governments and to the world.”
Developers caution that independent networks come with downsides: repressive governments could use surveillance to pinpoint and arrest activists who use the technology or simply catch them bringing hardware across the border. But others believe that the risks are outweighed by the potential impact. “We’re going to build a separate infrastructure where the technology is nearly impossible to shut down, to control, to surveil,” said Sascha Meinrath, who is leading the “Internet in a suitcase” project as director of the Open Technology Initiative at the New America Foundation, a nonpartisan research group.
“The implication is that this disempowers central authorities from infringing on people’s fundamental human right to communicate,” Mr. Meinrath added.
The Invisible Web
In an anonymous office building on L Street in Washington, four unlikely State Department contractors sat around a table. Josh King, sporting multiple ear piercings and a studded leather wristband, taught himself programming while working as a barista. Thomas Gideon was an accomplished hacker. Dan Meredith, a bicycle polo enthusiast, helped companies protect their digital secrets.
Then there was Mr. Meinrath, wearing a tie as the dean of the group at age 37. He has a master’s degree in psychology and helped set up wireless networks in underserved communities in Detroit and Philadelphia.
The group’s suitcase project will rely on a version of “mesh network” technology, which can transform devices like cellphones or personal computers to create an invisible wireless web without a centralized hub. In other words, a voice, picture or e-mail message could hop directly between the modified wireless devices — each one acting as a mini cell “tower” and phone — and bypass the official network.
Mr. Meinrath said that the suitcase would include small wireless antennas, which could increase the area of coverage; a laptop to administer the system; thumb drives and CDs to spread the software to more devices and encrypt the communications; and other components like Ethernet cables.
The project will also rely on the innovations of independent Internet and telecommunications developers.
“The cool thing in this political context is that you cannot easily control it,” said Aaron Kaplan, an Austrian cybersecurity expert whose work will be used in the suitcase project. Mr. Kaplan has set up a functioning mesh network in Vienna and says related systems have operated in Venezuela, Indonesia and elsewhere.
Mr. Meinrath said his team was focused on fitting the system into the bland-looking suitcase and making it simple to implement — by, say, using “pictograms” in the how-to manual.
In addition to the Obama administration’s initiatives, there are almost a dozen independent ventures that also aim to make it possible for unskilled users to employ existing devices like laptops or smartphones to build a wireless network. One mesh network was created around Jalalabad, Afghanistan, as early as five years ago, using technology developed at the Massachusetts Institute of Technology.
Creating simple lines of communication outside official ones is crucial, said Collin Anderson, a 26-year-old liberation-technology researcher from North Dakota who specializes in Iran, where the government all but shut down the Internet during protests in 2009. The slowdown made most “circumvention” technologies — the software legerdemain that helps dissidents sneak data along the state-controlled networks — nearly useless, he said.
“No matter how much circumvention the protesters use, if the government slows the network down to a crawl, you can’t upload YouTube videos or Facebook postings,” Mr. Anderson said. “They need alternative ways of sharing information or alternative ways of getting it out of the country.”
That need is so urgent, citizens are finding their own ways to set up rudimentary networks. Mehdi Yahyanejad, an Iranian expatriate and technology developer who co-founded a popular Persian-language Web site, estimates that nearly half the people who visit the site from inside Iran share files using Bluetooth — which is best known in the West for running wireless headsets and the like. In more closed societies, however, Bluetooth is used to discreetly beam information — a video, an electronic business card — directly from one cellphone to another.
Mr. Yahyanejad said he and his research colleagues were also slated to receive State Department financing for a project that would modify Bluetooth so that a file containing, say, a video of a protester being beaten, could automatically jump from phone to phone within a “trusted network” of citizens. The system would be more limited than the suitcase but would only require the software modification on ordinary phones.
By the end of 2011, the State Department will have spent some $70 million on circumvention efforts and related technologies, according to department figures.
Mrs. Clinton has made Internet freedom into a signature cause. But the State Department has carefully framed its support as promoting free speech and human rights for their own sake, not as a policy aimed at destabilizing autocratic governments.
That distinction is difficult to maintain, said Clay Shirky, an assistant professor at New York University who studies the Internet and social media. “You can’t say, ‘All we want is for people to speak their minds, not bring down autocratic regimes’ — they’re the same thing,” Mr. Shirky said.
He added that the United States could expose itself to charges of hypocrisy if the State Department maintained its support, tacit or otherwise, for autocratic governments running countries like Saudi Arabia or Bahrain while deploying technology that was likely to undermine them.
Shadow Cellphone System
In February 2009, Richard C. Holbrooke and Lt. Gen. John R. Allen were taking a helicopter tour over southern Afghanistan and getting a panoramic view of the cellphone towers dotting the remote countryside, according to two officials on the flight. By then, millions of Afghans were using cellphones, compared with a few thousand after the 2001 invasion. Towers built by private companies had sprung up across the country. The United States had promoted the network as a way to cultivate good will and encourage local businesses in a country that in other ways looked as if it had not changed much in centuries.
There was just one problem, General Allen told Mr. Holbrooke, who only weeks before had been appointed special envoy to the region. With a combination of threats to phone company officials and attacks on the towers, the Taliban was able to shut down the main network in the countryside virtually at will. Local residents report that the networks are often out from 6 p.m. until 6 a.m., presumably to enable the Taliban to carry out operations without being reported to security forces.
The Pentagon and State Department were soon collaborating on the project to build a “shadow” cellphone system in a country where repressive forces exert control over the official network.
Details of the network, which the military named the Palisades project, are scarce, but current and former military and civilian officials said it relied in part on cell towers placed on protected American bases. A large tower on the Kandahar air base serves as a base station or data collection point for the network, officials said.
A senior United States official said the towers were close to being up and running in the south and described the effort as a kind of 911 system that would be available to anyone with a cellphone.
By shutting down cellphone service, the Taliban had found a potent strategic tool in its asymmetric battle with American and Afghan security forces.
The United States is widely understood to use cellphone networks in Afghanistan, Iraq and other countries for intelligence gathering. And the ability to silence the network was also a powerful reminder to the local populace that the Taliban retained control over some of the most vital organs of the nation.
When asked about the system, Lt. Col. John Dorrian, a spokesman for the American-led International Security Assistance Force, or ISAF, would only confirm the existence of a project to create what he called an “expeditionary cellular communication service” in Afghanistan. He said the project was being carried out in collaboration with the Afghan government in order to “restore 24/7 cellular access.”
“As of yet the program is not fully operational, so it would be premature to go into details,” Colonel Dorrian said.
Colonel Dorrian declined to release cost figures. Estimates by United States military and civilian officials ranged widely, from $50 million to $250 million. A senior official said that Afghan officials, who anticipate taking over American bases when troops pull out, have insisted on an elaborate system. “The Afghans wanted the Cadillac plan, which is pretty expensive,” the official said.
Broad Subversive Effort
In May 2009, a North Korean defector named Kim met with officials at the American Consulate in Shenyang, a Chinese city about 120 miles from North Korea, according to a diplomatic cable. Officials wanted to know how Mr. Kim, who was active in smuggling others out of the country, communicated across the border. “Kim would not go into much detail,” the cable says, but did mention the burying of Chinese cellphones “on hillsides for people to dig up at night.” Mr. Kim said Dandong, China, and the surrounding Jilin Province “were natural gathering points for cross-border cellphone communication and for meeting sources.” The cellphones are able to pick up signals from towers in China, said Libby Liu, head of Radio Free Asia, the United States-financed broadcaster, who confirmed their existence and said her organization uses the calls to collect information for broadcasts as well.
The effort, in what is perhaps the world’s most closed nation, suggests just how many independent actors are involved in the subversive efforts. From the activist geeks on L Street in Washington to the military engineers in Afghanistan, the global appeal of the technology hints at the craving for open communication.
In a chat with a Times reporter via Facebook, Malik Ibrahim Sahad, the son of Libyan dissidents who largely grew up in suburban Virginia, said he was tapping into the Internet using a commercial satellite connection in Benghazi. “Internet is in dire need here. The people are cut off in that respect,” wrote Mr. Sahad, who had never been to Libya before the uprising and is now working in support of rebel authorities. Even so, he said, “I don’t think this revolution could have taken place without the existence of the World Wide Web.”
Reporting was contributed by Richard A. Oppel Jr. and Andrew W. Lehren from New York, and Alissa J. Rubin and Sangar Rahimi from Kabul, Afghanistan.
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